Terms & Conditions

Using Our Site

By using our website and placing an order, you agree to these Terms of Service. If you do not accept them, please do not use the site.

Privacy

We respect your privacy. Please see our Privacy Policy for details on how we handle your information.

Product Information

We do our best to ensure product details are accurate, but packaging, ingredients, and labels can change. Always read the product label before use, especially if allergies are a concern.

Pricing & Payment

All prices are in AUD and may change without notice. Payment is required at checkout using the available methods. By paying, you confirm you're authorised to use that payment method.

Orders, Delivery & Cancellations

We offer free local delivery to eligible postcodes — see our Delivery Policy. By ordering, you give Authority to Leave. Once marked delivered, we are not responsible for lost or stolen items.

Orders may only be cancelled before they’re shipped. After dispatch, no changes or cancellations are possible

Returns & Exchanges

Returns must be unused and in original condition. Some items (like perishables or sale stock) aren’t eligible. See our Refund Policy for more info.

Liability & Events Beyond Our Control

To the extent allowed by law, we are not liable for losses from using our products. We're also not responsible for delays caused by events beyond our control (e.g. natural disasters, courier disruptions, pandemics).

General

We may update these Terms at any time. Continued use of the site means you accept any changes.

We reserve the right to suspend or end access to our site at our discretion.

Age Restrictions

You must be 18 or over to purchase age-restricted items such as supplements, where applicable.